PRIVACY POLICY
From Farm to Vase (owner of fromfarmtovase.com.au) takes very seriously the private nature of your personal information. Here is described how we treat the information we collect when you visit and order from our Web site.
USER CONSENT
By accessing or using From Farm to Vase website, you agree to the terms and conditions of this Privacy Policy, which is a part of the From Farm to Vase terms of service. You expressly consent to the processing of your Personal Information according to this Privacy Policy. We reserve the right to change our privacy policy at any time without prior notice. By using the website or placing the order you will agree to Privacy Policy every time.
PERSONAL INFORMATION
We collect your Personal Information in order to create your user profile and account and process your orders. The types of personally identifiable information that may be collected in order to fulfill order requests include: full legal name, billing and shipping addresses, e-mail address, telephone number, and credit card information.
We may request that you submit information about other people when you order a flower arrangement or gift to be sent directly to the recipient. In these cases we will ask for the recipient’s name, address, telephone number, and email address.
We will not sell, rent or share your personal information, including your e-mail address, with any third parties for marketing purposes without your express permission. We may share your personal information for the purpose of delivering our e-mail to you or as required by law.
PERSONAL INFORMATION FROM OTHER SOURCES
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with or other third parties. We may associate this information with the other Personal Information we have collected about you.
NON-PERSONAL INFORMATION
We may also request non-personally identifiable information, such as age, annual income, buying preferences, etc., also known as demographic data, though this information is optional.
We may use this data to improve our products and services in order for your better customer experience. This may include showing you content that we think you might be interested in, and displaying content according to your preferences. We may also share this information with others, such as advertisers interested in advertising in the email send out or our site, in aggregate, anonymous form, but will not contain any personally identifiable information about you or any other person.
COMMUNICATION PREFERENCES
You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the body of the promotional e-mail you receive or by contacting us via email.
Despite your indicated email marketing preferences, we may send you administrative emails regarding FFTV orders and transactions.
TRACKING
We use Cookies on our website. ”Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. They allow us to quickly check your status as a subscriber and facilitate access to your preferences. We may use Cookies to provide you with a more personal and interactive experience.
Like most other websites, we may automatically record details about any computer used to access the website such as the date and time of access, the IP address, domain name and details of the information accessed. Information security We take reasonable steps to protect all information that we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.
SECURITY
We are committed to protecting the security of your Personal Information. We use industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. Even though we have attempted to take all possible precautions, we cannot fully eliminate security risks associated with Personal Information.
CONTACT US
If you have any questions about this policy, please contact us via email.
